GroundK operates the resident shuttle service at Geomam Royal Park City, a 4,805-household residential complex in Baekseok-dong, Seo-gu, Incheon, in partnership with developer DK Asia. Six shuttle buses connect the complex to Geomam Station, offered free to residents for five years, and roughly 2,000 residents ride them each weekday. Ticketing, validation, and real-time vehicle tracking all run on GroundK's own system.
About Geomam Royal Park City
Geomam Royal Park City Prugio is a 4,805-household residential complex in Baekseok-dong, Seo-gu, Incheon, built as Korea's first resort-city concept development. In a complex this large, where daily movement funnels in one direction, the link between the homes and the nearest station becomes a defining part of how residents experience the place. To ease the commute between the complex and nearby Geomam Station, the developer DK Asia provides residents with six shuttle buses, running free of charge for five years.
GroundK runs the operation, giving residents a dependable shuttle service from day one. The work goes beyond dispatching buses: every touchpoint a resident meets each day, from boarding verification to checking where the bus is, was designed as a single connected flow rather than a set of separate steps.
Carrying 2,000 commuters a day
Today the shuttles serve about 2,000 residents each weekday, concentrated in the morning and evening commute windows. Those windows pack a great many people into a short span of time, so the priority was clear: let residents of a large complex reach the station comfortably and safely without a private car. Rider satisfaction has been high.
DK Asia and GroundK looked beyond transport to the ride itself. Each bus is fitted with calm music and a refined cabin fragrance, so that sound and scent give residents a more considered journey rather than a routine transfer. It is a small, deliberate touch that turns a repeated daily commute into part of how the complex feels as a brand.
From ticketing to live tracking: the operating system
The service runs on an operating system GroundK built in house. Residents open the shuttle page through the LG ThinQ Home resident app, verify their residency through the ticket issuance and validation flow powered by T-RiseUp TMS, and board. Because verification and boarding happen inside an app residents already use, eligibility checks and validation are handled without a separate card or paper ticket.
A live tracking view shows each bus's current location, so no one waits at the stop with no idea when the next bus will arrive. Knowing where the bus is in advance matters most on a commute measured in minutes, and it lifts how the service feels day to day.
The shuttle program as a whole is delivered through the RIDEUS managed-operations model. Booking, validation, dispatch monitoring, and settlement sit inside one system, which lets the developer offer reliable resident transport without standing up a dedicated shuttle team of its own. GroundK carries the operational complexity, leaving residents and the developer with a clean, simple experience.
Toward a broader life-mobility service
The developer framed the project as one step in a longer plan.
"Following the completion of move-ins at Geomam Royal Park City, we plan to develop Wanggil Station Royal Park City, the first premium pilot district of Korea's Resort Special City, and to build a harmonious, uninterrupted city — a smart eco-city that adds future core technologies." — Project Lead, DK Asia
Jang Dong-won, CEO of GroundK, spoke to what the project meant for the company.
"I am proud to contribute to DK Asia's Royal Park City brand as it shapes a new urban culture. Drawing on the service know-how built through our motorcade operations and our in-house development capability, we intend to develop new life-mobility services." — Jang Dong-won, CEO, GroundK
The operating know-how and in-house systems GroundK first built in motorcade work now extend into the everyday transport of a large residential community. The Geomam Royal Park City shuttle is the first stage where that shift has played out.