GroundK delivered the mobility solution for the WHOOP UCI MTB World Series, held for the first time in Asia on Balwangsan in PyeongChang. Using the white-label capability of T-RiseUp TMS, we built a dedicated event booking page and dispatched sedans, coaches, rental cars, minivans, and cargo vehicles along the Incheon International Airport–Mona Yongpyong hub route.
A Global Race, Solved Digitally
Organised by the Union Cycliste Internationale (UCI), the UCI MTB World Series gathers the world's top mountain-bike riders across downhill (DHI), cross-country Olympic (XCO), and cross-country short track (XCC). Until now the series had run only in Europe and North America, so its first Asian edition meant every operational element had to meet a global standard.
The races took place on Balwangsan at an elevation of 1,458 metres, and the mountain terrain made one task central: giving participants of many nationalities an easy, digital way to access transport. GroundK answered that demand not with a simple dispatch service, but with a mobility solution built on a digital booking system.
Designing a Dedicated Booking Page
The core challenge was to let participants with different nationalities and schedules reserve and use transport on their own. Working from the hub route between Incheon International Airport and Mona Yongpyong, GroundK used the white-label capability of T-RiseUp TMS to build a booking website made specifically for the event.
Participants could browse pickup schedules and vehicle options and book them without leaving the event's own brand environment, and never had to pass through a separate external system. Each request fed automatically into our dispatch operation the moment it was submitted, so the digital booking flow became the infrastructure that made transport reachable for a global field of riders.
Matching Each Request to the Right Vehicle
Mobility for an international mountain-bike race covers more than moving people; it also carries precise equipment and operational supplies. Based on the nature of each request received through the booking page, GroundK assigned a flexible mix of vehicles — sedans, coaches, rental cars, minivans, and cargo trucks.
Requests calling for protocol travel were served by sedans, group movements by coaches, and the transport of bicycles and maintenance gear by cargo vehicles. By managing booking data and live fleet status together on the T-RiseUp platform, we ran dispatch across many vehicle types within a single, consistent digital framework.
A Dedicated Digital Platform, Completed Through White-Label
GroundK is not a transport vendor alone but a B2B mobility solutions company with its own SaaS, T-RiseUp. For this event, our team used the white-label capability of T-RiseUp TMS to build a booking website that carried the event's brand directly. With a multilingual booking interface, real-time seat management, and global payment-gateway (PG) integration, the platform offered participants a familiar experience and operators a unified way to manage every request.
GroundK runs T-RiseUp in its own operations at events such as APEC 2025, the Korea-Africa Summit, and the BLACKPINK World Tour, and brought that same proven quality to the UCI MTB stage.
The Next Stage for Global Sports Mobility
At the 2026 WHOOP UCI MTB World Series — the series' first Asian edition — GroundK operated a dedicated booking system built on T-RiseUp TMS. With the booking page, live dispatch control, and multi-vehicle operations all working on one platform, the project showed how mobility for a global sporting event can be run digitally.
The event is set to return to Balwangsan for three consecutive years through 2028. Drawing on the operational data and the T-RiseUp technology gathered here, GroundK will bring an even more refined digital mobility solution to the next stage.